1. Who will assist during my event?
We have an excellent team of experienced Event Hosts who will be on-site to help your event run smoothly. Event Hosts act as Building Managers during your event.

2. Can I hold a date for my event?
Yes, we can place a complimentary hold on a date for seven days. If another party expresses interest in the same date, we will notify you.

3. How is the event set up and breakdown managed?
Our team will set up the venue according to your requested floor plans. The initial setup will be completed before your reservation begins. After the event, our staff will handle the breakdown of tables and chairs.

4. Who handles transitions during the event?
Transitions, such as moving tables and chairs, are typically managed by the caterer. Please discuss these details with your caterer.

5. Can I extend the time block for my event?
Yes, additional time can be added to your reservation based on availability.

6. Are there noise restrictions for events?
Yes, The Parks Center adheres to DC Noise Ordinance Regulations. As we are located in a residential neighborhood, our Event Hosts will monitor noise levels to ensure compliance. They will collaborate with your event coordinator and DJ to ensure the noise remains within permitted levels.

Accessibility

• Is the Parks Center fully accessible?
  The Parks Center is not fully accessible. However, we have made accommodations to support accessibility needs:
  • There is an accessible parking space and ramp access available from the rear entrance on the 1st floor.
  • An accessible restroom is located on the 1st floor.
  • Please note that there is no elevator access to the 2nd floor.

Restrooms

• How many restrooms are available at the Parks Center?
  The Parks Center features:
  • Three restrooms on the 1st floor.
  • One restroom with two stalls on the 2nd floor.
  • Two restrooms on the 3rd floor.

Cleanup Requirements

• Who is responsible for cleanup after an event?
  Your vendors or event coordinator are responsible for removing all items brought into the venue. All materials must be removed by the end of the reservation. Our venue offers a no-hassle cleanup policy, provided these guidelines are followed.

Parking

• Is there parking available?
  Yes, we own a private parking lot located directly behind the venue. The lot contains 15 spaces, which are typically utilized by your vendors.

Event Guidelines

• What are the expectations for event setup and cleanup?
  Please follow our event and catering guidelines and leave the space as you found it. This ensures you will receive a full refund of your damage deposit. In case of accidents, we ask that you report any damages to the Event Host.

Payment and Refunds

• What is the refund policy for the down-payment and final payment?
  • The down-payment deposit is non-refundable.
  • The remaining balance becomes non-refundable on the final payment date.

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Connect With Us

Let’s bring your vision to life! Email [email protected]  for availability, scheduling, and personalized tours.